Troubleshoot Logging In

If you're having issues logging into your account, try the following steps.

1. Check your spam folder - depending on mail service providers, it might have ended up there instead of your inbox. Sometimes it might take a couple of minutes.

2. Login by creating a password rather than using the magic link

3. Your email may have been entered incorrectly. We will check our records and update accordingly.

4. You may not have account set up from a previous purchase. If you have purchased a course from us within a certain timeframe, you are eligible to be upgraded to the current version. Send us an email and we will check our records!

That will usually solve the issue but if you still can't get logged in, shoot an email to team@theecommercealley.com and we will respond within our business hours!